Frequently Asked Questions
Everything you need to know about your new favorite sparkles.
What materials are used in Melinda Maria jewelry?
Our jewelry is handcrafted using high-quality materials, including 18k gold over brass and sterling silver. We use the finest simulated diamonds and semi-precious stones to ensure every piece looks like fine jewelry at an accessible price.
How should I care for my jewelry to prevent tarnishing?
To maintain the shine, avoid contact with perfumes, lotions, and water. We recommend removing your jewelry before swimming or exercising and storing it in your Melinda Maria pouch when not in use.
What is your return and exchange policy?
We want you to love your pieces. If you are not completely satisfied, we offer returns and exchanges within 30 days of purchase, provided the items are in their original, unworn condition.
Do you offer international shipping?
Yes, we ship our jewelry worldwide! Shipping costs and delivery times vary by destination and will be calculated at checkout.
Is there a warranty on my jewelry?
Every Melinda Maria piece comes with a one-year warranty covering manufacturing defects. If your jewelry breaks or is damaged due to a production error, we will repair or replace it at no cost.
How can I track my order?
Once your order ships, you will receive a confirmation email with a tracking number. You can use this number on our website or the carrier's portal to see the real-time status of your delivery.